Project Hero Blog - Weekly Best Practices and Tips

Last week we looked at the BCR -- Benefit-Cost Ratio as a way of evaluating a project. This week I'd like to look at a related technique -- Total Cost of Ownership (TCO). The purpose of many projects is to introduce a new product or service. Often this new product or service has a later ongoing operation. For example, if you have installed Oracle Financials, there is a need to develop the...

Fire fighting and herding cats is not project management. To bring your project back to a stable environment, pause and consider the following:

1. Are there unidentified, poorly prioritized, or unmitigated risks that need attention?
2. Is there a sound problem solving and decision-making process in place?
3. Has the team been involved in these processes and bought-in to actions?
4. Have you built...

For the next few weeks, I'd like to take a closer look at initiating projects, with special attention to costs. This is an area of weakness for many who jump in to do work before looking at the consequences or rewards. Rather than use a microscope, you need a telescope to see to the far and of the project. We'll focus on costs, but once again, there are many other factors that must be analyzed....

Problem-solving is a skill needed for all project phases and knowledge areas.  Here are seven steps to take to improve your problem solving:

1. Understand the problem. Remember, Einstein recommended 55 minutes to understand an hour-to-solve problem.
2. Identify 3-5 of the best alternatives. These should solve the problem most efficiently, completely, ethically, and with the least cost.
3. Select a...

If your projects feel like "herding cats" or constant "fire-fighting", you are not doing something right. Check these five items first to avoid project chaos:

1. Define project success upfront with the project sponsor.
2. Do sufficient planning and get team and stakeholder buy-in.
3. Have a sound problem solving and decision-making process (and follow it).
4. Have a strong project management methodology...

Projects conducted with higher ethical standards have less risk and are usually more successful. Here are five tips to improve your ethics as a project manager:

1. Be a model of ethical behavior - lead by example: As others observe your actions, they will adopt more ethical practices.
2. Focus on issues, not people: Stress can cause unethical behaviors and a culture of blame causes stress.
3. Disclose...

Project managers are often most remembered for their ultimate delivery of the project, rather than any events or activities leading up to it. Here are five tips for outstanding delivery:

1. Start early - plan for all project turnover and termination activities in advance. Be sure they are included in the schedule so the client will receive a fully tested project.
2. Assure clients of a "white glove...

Happy Passover and Happy Easter to family, friends, and colleagues around the world who are celebrating. Easter, in addition to being a religious holiday, is also a marker of the start of Spring (celebrated on the first Sunday after the first full moon after the first day of Spring). Here are 5 tips for project managers in the Spring:

1. Review your annual personal and project goals (hopefully...

Most Agile projects consist of one or more sprints. The Agile project manager can play an important role in aiding sprint planning. Here are 5 tips to be sure each sprint is as effective as possible.

1. Begin with the end in mind: work with the business or product owner to set a theme or goal for each sprint to keep the team focused.
2. Carefully prioritize: be sure every story for the sprint...

Moving forward ten years, I found myself as a program manager responsible for several projects related to a $10M+ Unix rollout. A colleague was responsible for the procurement and hardware side of the operations while I was tasked with getting a workstation into the hands of 400 developers in 16 locations. Each had to be trained on the basic services of their workstation, they had to receive...